Frequently Asked Questions
Ordering & Payment
PLACING A WEB ORDER
When you see an item you like, click on "Add to Cart" and continue shopping until you are ready to complete your purchase. Then, click on the Cart, located at the top right section of the screen. Click "Checkout" to confirm your items. After you have made any changes and updated the quantities as desired, click on "Check Out" once more to finish.
Please review your order carefully before placing it. Once your order is submitted, we are unable to modify or cancel it.
- American Express
- Google Wallet
Please note:You will only be charged for the items that are shipped to you, along with the applicable shipping and tax charges.
We are required to collect sales tax for deliveries to the following US states: AL, AZ, CA, CO, CT, DE, FL, GA, ID, IL, IN, KS, KY, LA, MA, ME, MD, MI, MN, MO, NE, NJ, NM, NY, NV, NC, OH, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI and Washington DC. The tax rate applied to your order will generally be the combined state and local rate for the address where your order is shipped. We are required to collect tax on shipping charges where applicable.
Once you place your order, you will be given an order number. You will also receive a confirmation email with an order summary.
You can always contact firstname.lastname@example.org for your order status or login into your account to see of your order has been filled at any time.
CHANGE AN ORDER
We start working on your order as soon as it is placed, so we are unable to cancel or make any changes to an order after it has been confirmed.